Recommendation

Problem Analysis

We have to recall that our competitive strategy is differentiation. UPS has to continuously be innovation in the ways they differentiate themselves. The perfect example is 3D printing. We have this new invention that would be a big threat to UPS business but instead not ignore, UPS accepted it.



Recommendations

For UPS, the recommendation would be to start a department of innovation. A new department that is specialized in market innovations and use tools that help achieve these goals. This department would be effective towards the differentiation strategy of the company that aims towards a broad market. The difference this department would make would be the consistency of fresh ideas instead of a new idea that lasts for a long time, a department that could create new ideas and new processes through the use of social media and new technology using them in different ways then they were intended to this leading UPS to be different from their competitor.

If you are taking a look at the competition in the market now, you could see the difference this recommendation is already making. An instance of these companies is FirstBuild, a online/physical company that dedicates itself to designing, thinking, and producing. If UPS were to outsource FirstBuild this would help with already hiring an established company. This could be an advantage because making a whole new department would be difficult by having to hire new employees, creating the rules, making up the goals, etc. UPS made these changes in the past and if it were to implement this change it would be very successful. 

If you are taking a look at the competition in the market now, you could see the difference this recommendation is already making. An instance of these companies is FirstBuild, a online/physical company that dedicates itself to designing, thinking, and producing. If UPS were to outsource FirstBuild this would help with already hiring an established company. This could be an advantage because making a whole new department would be difficult by having to hire new employees, creating the rules, making up the goals, etc. UPS made these changes in the past and if it were to implement this change it would be very successful.

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